Privacy Policy

This privacy policy explains how Practical Headship ("we", "us", "our") collects, uses, and protects your personal data when you use this website or purchase our products.

Who we are

Practical Headship is operated by Harry French. Contact: hello@practicalheadship.com

What data we collect

• Account data: name and email address when you create a Headship Collective membership or course account.
• Purchase data: payment information is processed by Stripe — we never store your card details.
• Email: if you subscribe to our newsletter, we store your email address to send you our weekly letter.
• Usage data: standard web analytics (page views, referral source). We use privacy-friendly analytics and do not track individuals.

How we use your data

• To deliver products and services you've purchased
• To send the weekly newsletter (only if you've subscribed)
• To provide access to member or course content
• To process refunds or respond to support requests

Legal basis

We process your data on the basis of contract (to fulfil your purchase), legitimate interests (to improve our service), and consent (for marketing emails).

Third parties

• Stripe — payment processing. Stripe's privacy policy applies to payment data.
• Netlify — website hosting and identity management.
• We do not sell your data to third parties.

Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data. To exercise any of these rights, email hello@practicalheadship.com.

Cookies

We use essential cookies only — for login sessions and Stripe checkout. We do not use advertising or tracking cookies.

Data retention

We keep purchase records for 7 years for accounting purposes. Email subscriber data is held until you unsubscribe. Account data is held until you request deletion.

Changes

We may update this policy occasionally. Material changes will be notified by email to members.

Contact

For any privacy queries: hello@practicalheadship.com